All users of InternetM8 provided eMail services

If you are experiencing difficulty in sending eMails you can find step by step instructions here.

If you get a 'Cannot Verify' message when setting up or when accessing your emails the reason and details of what to do are given here.

'Verify Certificate' messages

When using a computer you may see a message similar to this one:

verify1

There is no cause for concern as the domain that the server is trying to identify (extendcp.co.uk') is the generic one that InternetM8 uses for all customers. Here's a video explanation of what this means and what to do (a hard copy containing this information can be downloaded here).

 

When using a smartphone you may see a message similar to this one:

smartfone1

There is no cause for concern as the domain that the server is trying to identify (extendcp.co.uk') is the generic one that InternetM8 uses for all customers. Here's a video explanation of what this message means and what to do (a hard copy containing this information can be downloaded here).

end faq

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