1st September 2019: IMPORTANT & URGENT for all users of InternetM8 provided eMail services

Our service provider (Heart Internet) is currently working on some major improvements to the services we offer. The aim is to make our entire range of products even more dependable, efficient and secure.

These enhancements are set to go live on October 1st 2019. Make the change ASAP because, if you leave it until after the go-live date, you won't be able to send any emails until you make the change.

To ensure that the upgrade runs as smoothly as possible and that you don't experience any problems:

What you need to do

If your outgoing server is currently using port 25 or 465, you will need to change the port to 587. We recommend using STARTTLS encryption. You can find step by step instructions here.

You can keep your server name the same, it's just the port that needs to be updated.

When you need to do it

The sooner the better. These settings will work today. Remember, if you leave it until after the go-live date you won't be able to send any emails until you make the change.

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